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Books and Curriculum

  • Merchandise may be returned within 90 days of purchase as long as it is in new, unmarked, re-sellable condition. E-books, however, are non-returnable, non-refundable.
  • To return materials, please give our service department a call at 1-800-922-5082 or send a detailed email to info@veritaspress.com in order to get a Return Merchandise Authorization (RMA) number. This number will go on the outside of the return package as well as on the invoice inside the package.
  • Please pack returned merchandise so that there is no movement during shipping and products return to us in the same condition you received them. Damaged and used items will only receive a 70% refund. (Note: If shipping items back using USPS, we recommend insuring the package.) Consumed items are not returnable and will not receive a refund.
  • Credit card refunds will be returned to the card used on the original purchase once the return package has been received by Veritas. If the refund is rejected after an initial attempt, we will issue a refund check.
  • Refunds take 10-15 business days from the date received (or up to 30 days in the summer months).
  • If original order was damaged, defective, or incorrectly shipped from Veritas, please contact us within 90 days at info@veritaspress.com detailing the issue so that we may best assist you in correcting the error.

Self-Paced Courses

  • Refunds for Self-Paced courses are only available within 90 days of the date of purchase.

Payment Plan

  • Available on phone or online orders placed between January 1 and July 31.
  • Requires a $95 deposit for each course at the time of registration, to hold the seat.
  • Payments are charged monthly, on the first of each month, using the credit card on file.
  • The remaining balance is paid over nine months beginning April 1 and ending December 1. Credit cards will be charged in equal installments on the first of every month until the balance is paid in full. 
  • For registrations on or after April 1, balances after paying the deposit will be paid on the first day of the remaining months in the amount of 1/n times the outstanding balance with n being the number of months through and including December. 
  • If a course is added or dropped during the period of the payment plan, the per-month payment will adjust accordingly to the formula 1/n times the outstanding balance. 
  • Any credit on an account will be applied to the account's balance before the upcoming month's payment plan charge is determined. 
  • Attempts to charge credit card will be made beginning on the first of the month, then two business days later, and then two business days after that, until the charge is accepted. In the event that three attempts at charging credit card are unsuccessful, student(s) will be removed from all online courses until the monthly balance owed is paid in full, including a $25 service charge to reinstate student(s). 
  • Applicable discounts from the Rewards Club will be applied to the final payment of payment plan.
  • A nonrefundable deposit of $95 is due at the time of registration. The course deposit holds a spot in the registered class and covers administrative costs associated with the registration process

Live Online Courses

  • Students withdrawing prior to the start of term may receive a full refund, less deposits to the original payment method (usually $95). 
  • Students withdrawing within the first two weeks of class (within the first week for summer classes) are entitled to a full tuition course credit (not including deposit). 
  • A 50% tuition course credit is available for students who withdraw after the first two weeks and before December 1st or the first workday thereafter. Late enrollees are also entitled to a full tuition course credit (not including deposit) during the first two weeks of enrollment. 
  • No refunds are available for late enrollments if a withdrawal occurs after the first two weeks. 
  • All tuition course credits can be applied to current or future course enrollments and must be used on or before the first day of the next school year. No cash refunds will be provided.

Parental Responsibility.

Parents are expected to take primary responsibility for the Student’s education and to:

  • Ensure each course is used by an individual Student.
  • Ensure Student is the appropriate age for the course.
  • Ensure that if more than one Student is enrolled in the same course, each Student must have his own computer, headset, and microphone.
  • Ensure Student will have sufficient mastery of English writing skills including grammar, vocabulary, and expression commensurate with the level of the course.
  • Ensure Student has a reasonable ability to type on a computer keyboard.
  • Supervise Student’s academic work to ensure that assignments are completed in required formats and by due dates.
  • Monitor Student’s learning assessments (tests, exams, etc.), as applicable, to ensure academic integrity.
  • Procure all required equipment, books and materials, in the version stipulated by Veritas, needed for each registered course.
  • Ensure that Internet and Learning Management System access, computer, headset with microphone, and any additional technology or peripherals needed for Parents and Student are working properly.
  • Ensure Student makes every reasonable effort to be present for class.
  • Stay current with teacher messages in the Learning Management System.
  • Pay all tuition and fees in a timely manner as outlined in the Parent/Student Handbook.

Handbooks and Syllabi.

Parents agree to policies in the Parent/Student Handbook, the Technology Handbook, and the Syllabus for each course in which their student is enrolled.

Wait Lists.

Waitlists help us determine when there is demand for more sections of a course at a particular meeting time. When demand is sufficient, we will open new sections to meet the needs of waitlisted students. Therefore, the same deposit to register for a secured seat is required to go on the waitlist. Waitlist deposits are non-refundable unless

  • We are unable to offer a seat in the waitlist section and do not offer another section of the course on the same day and times by two weeks after the start of school or, in the case of a summer class, two weeks prior to the start of the summer term.
  • The student takes a different section of the same class from us during the same year.
  • If a student pays the deposit to be on a waitlist for a class (e.g., Section A) and then pays the deposit for an open seat in a different section of the same class (e.g., Section B), and then the waitlisted class (Section A) has an opening, the deposit paid for the second registration (Section B) will be transferable to the registration balance of the waitlisted class (Section A). One deposit may be transferred into a waitlisted section, as outlined above. However, if a third registration (Section C) is also made, that deposit is not transferable.
  • If a student pays a waitlist deposit and does not register for a different section of that class, and then decides he wants to remove himself from the waitlist and take a different class, the waitlist deposit fee is transferable to the different class.
  • Cancellations or Changes to Classes. Class offerings and teachers are subject to change without notice. When cancellations or changes are made by VSA, registered students may elect to be transferred to a different section if seats are available and will not be charged a transfer fee. Upon withdrawal from the course within ten days of the cancellation or change notification, any deposit and paid tuition may be refunded, or course credit provided, at the customer’s discretion.
  • Live Course Drop/Refund Policy for Complete Packages. Deposits are refundable only before a seat has been taken in their preferred course.  If their desired section is available and registered under their student's account, the deposit is no longer refundable.
  • Drop course tuition refund/course credit policy. Live course tuition (less $95 deposit) is applied as a course credit per policy if dropped after the course begins. Book kits must be returned in full to receive a refund for the book portion of the complete package.  Individual returned books will not be refunded.

General

Arbitration. Any claim or controversy arising out of or relating to your use of our website, your registration in any classes or clubs, your use of our product(s), or any act or omission for which you may contend that we are liable, including but not limited to any claim or controversy as to arbitrability (dispute), shall be finally and exclusively settled by binding arbitration.  Judgment upon any award rendered by the arbitrator may be entered by any state or federal court having jurisdiction in Lancaster, Pennsylvania.  The arbitrator shall not have the power to award damages in connection with any dispute in excess of the actual compensatory damages and shall not multiply actual damages or award consequential, punitive or exemplary damages, and each party irrevocably waives any claim thereto.  Neither you nor we shall be entitled to join or consolidate claims in arbitration by or against other consumers or arbitrate any claim as a representative or member of a class or in a private attorney general capacity.  You voluntarily and knowingly waive any right they have to a jury trial. These terms provide that all disputes between you and us will be resolved by binding arbitration. You thus give up your rights to go to court to assert or defend your rights. You also give up your rights to participate in or bring class actions. Your rights will be determined by neutral arbitrator(s), not a judge or jury.

Veritas Press Referral Program

Terms

February 20, 2019

The Veritas Press Referral Program (“The Program”) allows Customers of Veritas (“Members”) to earn credits (“Credits”) toward future purchases on VeritasPress.com by referring friends (“Friends”) to become new customers on VeritasPress.com.

To participate, Members agree to the following terms.

How to Earn Referral Credits

Members can earn Credits if: (i) a referred Friend clicks on the Member’s referral link to create a valid VeritasPress.com account; and (ii) the Friend completes a Qualifying Purchase (as defined below). Referring Members cannot earn Credits for any purchase for which they refer themselves, their spouse or children. Friends are considered to be anyone NOT in the referring Member’s immediate family. Credits may not be earned by creating multiple Veritas Press Accounts. Credits accrued in separate Veritas Press accounts may not be combined into one Veritas Press account.

Members will be given $25 Credit to their account on VeritasPress.com for each referred Friend upon their completion of a Qualifying Purchase on VeritasPress.com. If the Friend spends less than $100 on their first order, no Credit will be applied to the referring Member and no purchases, even of $100 or more in the future by the referred Friend, will qualify the Member to receive $25 Credit.

Qualifying Purchases

A qualifying purchase (Qualifying Purchase) must have the minimum total value (excluding fees, discounts, or taxes) of $100. It will not be considered a Qualifying Purchase, and therefore no Credits will be earned if the referring Member is referring an immediate family member if the purchase is canceled or returned at any time. The purchase by the Friend must be their first purchase at VeritasPress.com. The Qualifying Purchase must be paid via VeritasPress.com, and the referred Friend must complete the purchase and not return the products for the referring Member to receive Credits.

Redeeming Credits

Credits may only be redeemed at VeritasPress.com. Once earned, Credits will appear on the referring Member’s dashboard and at checkout. It may be necessary to enter a code at checkout to redeem the credit. Credits must be used within one year from the date they are issued, after which they will expire. Credits are issued for promotional purposes; they have no cash value and may not be transferred or exchanged for cash. Credits may not be applied to Live Online Courses, enrollment fees, or event registration fees. They are only applicable to products available for purchase on VeritasPress.com. VPSA.VeritasPress.com is excluded.

Please contact us if there is a discrepancy regarding your credit. Veritas Press may require you to submit additional information in order to make a determination regarding your balance. All decisions regarding your balance will be final and at Veritas Press’s sole discretion.

You are responsible for tax consequences that may result from your redemption or use of credits. Where applicable, Veritas Press may be required to account for VAT on any services for which the Credits are redeemed.

Sharing Referral Links

Referrals should only be used for personal and non-commercial purposes. Referral links should not be published or distributed on commercial websites (such as coupon websites, Reddit, or Wikipedia) or on blogs. Members are prohibited from “spamming” anyone with referral invitations. This includes mass emailing, texting or messaging people you do not know or using automated systems or bots through any channel to distribute your referral link. Members are prohibited from paying to advertise their referral links.

Referred Friends

Referred Friends who have signed up using a valid referral link will also receive credit in the form of a coupon or coupon codes in the amount(s) indicated in the referral invitation or accompanying promotional materials that can be used on their next Qualifying Purchase on VeritasPress.com. Coupon codes that are not automatically applied must be entered during checkout. Coupon codes may not be transferred to another person, exchanged for cash, or combined with other Veritas Press referral programs or incentives. Each coupon code may only be used on VeritasPress.com in conjunction with the purchase that meets the minimum total value (excluding fees, discounts or taxes) indicated in the referral invitation, accompanying promotional materials, Veritas Press website, or any Veritas Press mobile application for that type of purchase.

Coupon codes expire one year from when you sign up for a Veritas Press account. Veritas Press reserves the right to any remedy, including cancellation of your account or purchases, if fraud, tampering, violations of these terms or Veritas Press’s Terms and Conditions, or technical errors are suspected. Void where prohibited. If your purchase later qualifies for a refund, the maximum refund you may receive is the amount you actually paid.

Multiple Referrals

A referred Friend may only use one referral link. If a referred Friend receives referral links from multiple Members, only the Member associated with the referral link actually used by the referred Friend will receive Credit.

The Program may not be combined with other Veritas Press referral programs or incentives. If a referred Friend receives referral links from multiple Veritas Press referral programs, preference will be given to payment via the most recent referrer’s referral program, voiding eligibility from older programs.

Severability

If any provision in these terms is held to be invalid, void, or unenforceable, such provision (or the part of it that is making it invalid, void or unenforceable) will be struck and not affect the validity of and enforceability of the remaining provisions.

Termination and Changes

Veritas Press may suspend, change, or terminate the Program or a user’s ability to participate in it at any time for any reason.

We reserve the right to suspend accounts or remove Credits if we notice any activity that we believe is abusive, fraudulent, or in violation of the Veritas Press Terms and Conditions. We reserve the right to review and investigate all referral activities and to suspend accounts or modify referrals in our sole discretion as deemed fair and appropriate.

The scope, variety, and type of services and products that you may obtain by redeeming Credits can change at any time.

Updates to the Terms

We may update these terms at any time without prior notice. If we modify these terms, we will post the modification on the VeritasPress.com website, applications, or services, which are effective upon posting. Continued participation in the Program after any modification shall constitute consent to such modification.

Veritas Press Affiliate Program

Terms

August 19, 2019

General

The present Terms and Conditions regulate the Affiliate Program provided by Veritas Press (The Merchant) and represent the agreement between the seller and the individual or entity joining the Affiliate Program (the "Affiliate", "you").

Please read the following article carefully as it represents a legally binding agreement between you and the Merchant. By submitting your application and thereafter participating in the Affiliate Program, you agree to comply with all of the terms and conditions of this Affiliate Agreement. The Merchant may deactivate your Affiliate Account at any time, with or without notice, in case of any agreement breach, for any activity that it believes may be harmful to its business or to any other related party.

Referral Tracking

The Merchant provides the Affiliate with specific direct links and/or coupon codes to/ of the merchant’s products to be promoted by the Affiliate. The Merchant will track users who have followed these links and/or used the provided coupon codes.

The Affiliate will be able to track purchases while the cookie is active, the tracking gap will be initially determined by the Merchant. All purchases made within this gap will be considered as referrals of the Affiliate and recorded as such in the Affiliate Dashboard.

The Affiliate is not allowed to modify or alter the links and cookies in any way. The Merchant is not responsible for any tracking or reporting errors that may result from any modifications made to the links or cookies.

Affiliate Fees and Payouts

The Affiliate is entitled to receive a one-time payment ("Commission") for each product purchase covered by this Affiliate Program. Commissions will be payable only when the Affiliate has at least 1 purchase (taking into account the commission holding period).

All commissions will be payable in US Dollars only unless otherwise determined by the Merchant. Payments will be made via PayPal or another agreed-upon method. The Affiliate must provide the Merchant with the accurate details required for commission remittance and is solely responsible for any delayed payments.

In case of any suspicious activity from the Affiliate’s part, the Merchant has the right to hold commission payments to verify transactions. The Merchant retains the right to recalculate or revoke commissions in case of any illegal activity.

Advertisements

By providing the Affiliate with links and/ or product coupon codes, the Merchant hereby gives the Affiliate a non-exclusive, non-transferable, limited right to use these materials for the sole purpose of promoting our products within the Affiliate Program. The license will expire upon termination of the Affiliate's participation in the Affiliate Program.

The Affiliate will be solely responsible for his/her own marketing activities. All activities must be professional and be fully compliant with all applicable laws.

The Merchant may, without prior warning, require the Affiliate to remove or modify any advertisements in the Merchant's sole discretion.

Termination

The Affiliate has the right to immediately rescind the Affiliate's participation in the Affiliate Program after giving the other party a prior notification of termination.

The Merchant retains the right to rescind the Affiliate's participation in the Affiliate Program, in its sole discretion, for any breach of this Affiliate Agreement or for any activity that may be harmful to the Merchant, to its business or any third party.

Upon termination, the Affiliate will be deprived of access to its affiliate data and will lose all potential and/or unpaid commissions.

Party Relationships

The Merchant and the Affiliate are independent entities. Nothing stated in this Agreement will create any partnership or joint venture relationship between these parties. The Affiliate is not authorized to act on the behalf of the Merchant.

Liability Limitation

The Affiliate participates in the provided Affiliate Program at his/her own risk. The Merchant gives no warranties, either expressed or implied any service, or information related to the Affiliate Program and provided in it.

The Merchant is not responsible for any damages or economic losses resulting from the use of the Affiliate Program. Should any part of the Affiliate Program bring damage or inconvenience to the Affiliate, the Affiliate assumes all responsibility for them.

The Affiliate will indemnify the Merchant, its directors, all staff members, and third parties against any losses and expenses related to the Affiliate and/or any third party's operations arising from the use of the Affiliate Program.

Amendments

The Merchant may, in its sole discretion, change or modify this Affiliate Agreement at any time, with or without notice. All changes and/or modifications will become effective upon posting to this web address: veritaspress.com. The Affiliate should regularly read this document to make sure that his/her use of the Affiliate Program remains compliant with this Affiliate Agreement.

If any modification is unacceptable to the Affiliate, he/she may immediately terminate the present agreement. His/her continued participation in the Affiliate Program will constitute binding acceptance of such modifications.

Miscellaneous

The Affiliate must be over the age of 18 in order to enter into this Affiliate Agreement.

The Affiliate guarantees that all his/her activity related to the Affiliate Program is entirely compliant with all applicable laws, regulations, and any requirements of public authority. The Merchant retains the right to terminate the Affiliate's participation in the Affiliate Program, in its sole discretion, if any of the Affiliate's actions breach any regulations of governmental authority.

This Affiliate Agreement represents the entire understanding between the Merchant and the Affiliate. This Affiliate Agreement overrides any other accepted agreements between the parties and neither party shall be bound by any statements not covered in this Agreement.

All claims and disputes arising under or relating to this Agreement are to be settled by binding arbitration in the state of Pennsylvania. The arbitration shall be conducted on a confidential basis pursuant to the Commercial Arbitration Rules of the American Arbitration Association. Any decision or award as a result of any such arbitration proceeding shall be in writing and shall provide an explanation for all conclusions of law and fact and shall include the assessment of costs, expenses. Attorneys' fees will not be included. Any such arbitration shall be conducted by an experienced arbitrator agreed upon by both parties and shall include a written record of the arbitration hearing.